Product FAQ's

CyberPro

• Would it be possible to apply a BFP filter on a CyberPro stream being fed to 3rd party software?
• Can the datastream from CyberPro be filtered, to minimize load on collection software?
• What form does the CyberPro interface take?
• Is it possible for a customer to install other, third-party software to interface with CyberPro’s collection features?

Portable Workstations

• What are the differences between your Radius series portable workstations?

Rugged Portables

• How rugged is your Vigor series?
• How many displays can I use?

Technology

• What are my options for RAID array configurations with your systems?
• Can I run PCI & PCI-X cards in the same machine?
• What is the life expectancy of your NTR hard drives?
• What is the difference between "hot-swappable" and "no-tools removable (NTR)"?
• What keeps your systems from overheating?

Policies & Procedures

• How do I get a replacement drive if I work in a classified environment?
• How do I get my system serviced? Can I have it serviced after the warranty is expired?
• Can I extend the warranty after I've purchased the system?
• What is your warranty policy?

General Product Questions

• Can I use my own company logo on the system chassis?
• Can your systems support a specific motherboard that I am using in another computer?
• Do any of your products have a touch screen?
• Do any of your systems offer redundant power?
• Do any of your systems run on internal or external battery power?
• Do you sell systems as a bare-bones chassis (without internal components)?

See all 13 articles